(Updated: September 2025)
Data Owner’s Contact Information:
Email: [email protected]
Phone: +996 (503) 475-700
Address: 186-51 Chui Avenue, Bishkek 720010, Kyrgyzstan
This Privacy Policy (the “Policy”) explains in detail how Kids Planet (“we”, “us”, “our”, “Company”) collects, uses, stores, discloses and protects personal data and technical data (collectively “Data”) in connection with our mobile and desktop applications, associated services, and websites (collectively, the “Apps”). This Policy also explains the rights available to data subjects (including parents and legal guardians), how to exercise those rights, and how to contact us about privacy-related matters.
We have prepared this document to be comprehensive and explicit. It describes what categories of information are collected, the legal bases and purposes for processing, retention periods, data security measures, third-party partners, cross-border data transfers, children-specific safeguards (COPPA), and the procedures for data access, correction, deletion and other rights.
By downloading, installing, accessing or using our Apps, or otherwise interacting with our services, you acknowledge that you have read this Policy and consent to the collection and processing described herein. If you do not agree with this Policy, please do not use our Apps or services.
This Policy applies to all visitors, users, customers and other persons who access or use our Apps or website where this Policy is posted. The Policy applies regardless of the device or operating system used.
Where applicable (for EU/EEA/UK users), our legal bases for processing personal data include:
Our Apps are directed to young children and often used by families. In accordance with COPPA (U.S.) and relevant laws in other jurisdictions, we require verifiable parental consent prior to collection, use, or disclosure of personal information from children under the applicable age threshold.
How we obtain verifiable parental consent:
We differentiate between data that is automatically collected, voluntarily provided, and derived / aggregated. All collection is minimized and limited to what is necessary.
These data are collected to ensure correct operation of the Apps, to monitor quality, fix crashes and errors, and to improve the product. Data elements include (examples and not exhaustive):
Important: in our configuration we explicitly do not collect the following via analytics or our Apps (for child-safety and COPPA compliance): personal names, email addresses from inside the App (except when volunteered through contact/support), telephone numbers, photos, voice recordings, exact GPS coordinates, or advertising identifiers (IDFA/GAID). IP addresses are not stored as stable identifiers; if used transiently for routing or security, they are anonymized / truncated per provider capabilities and local legal needs.
The App itself does not provide forms for children to enter personal data. The only typical voluntary personal data we may receive are:
We may process aggregated statistics derived from raw usage data. Aggregated data does not identify an individual and is used to produce analytics and reports (e.g., percent of sessions that reach level 3, average session duration by region).
We process Data only for the purposes described and limited to what is necessary for each purpose. Purposes include:
We do not use collected data for targeted advertising, marketing to children, or behavioral profiling of children.
All purchases are processed by the platform providers (Apple App Store and/or Google Play). We do not receive or store your credit card or bank details. We may receive summary purchase information required to validate entitlements (transaction IDs, product IDs, purchase timestamps) from the platform. We retain purchase confirmation records only as necessary for accounting and legal compliance (see Data Retention).
We use a small set of third-party service providers for analytics, performance monitoring, subscription management and support. Each provider is selected for reliability, data protection controls and ability to operate in compliance with COPPA/GDPR. We only integrate these services in configurations that limit collection of personally identifiable information for children and operate in “child-directed” or equivalent restrictive modes where available.
Current third-party service providers (examples and descriptions):
Data sharing and restrictions: We share only the minimum anonymous or pseudonymized data necessary with these providers, under data processing agreements that limit their use to performance of services, and prohibit use for advertising to children. None of these services are used to serve third-party ads inside the App.
This application does not include any third-party advertising. We do not integrate advertising SDKs or ad networks (no banner, interstitial, rewarded or native ads). The app does not send advertising data to ad networks. The only external link presented in the App is the link to this Privacy Policy (and no third-party promotional links are included in child-directed sections).
We minimize retention and retain data only as long as needed to fulfil the purposes described above, to satisfy legal, accounting, or security obligations, or as otherwise stated below. When retention periods expire, we either delete, aggregate or irreversibly anonymize the data so it can no longer be linked to an identifiable person.
Parents or data subjects may request deletion or anonymization of data associated with them or their children. Verified deletion requests are processed within 30 calendar days of verification unless legal retention obligations exist. For analytics data stored by third-party providers, we will request deletion or anonymization from the provider and document the request. Some aggregated statistics that are irreversibly anonymized may not be reversible.
Our service providers may process and store data in various jurisdictions (e.g. EU, US). Where personal data is transferred outside the EEA/UK, we ensure appropriate safeguards (standard contractual clauses, provider certifications, or other lawful mechanisms) are in place to ensure an adequate level of protection in accordance with applicable law. For analytics data which is anonymized, transfers of aggregated data present fewer legal constraints; nevertheless, we enforce contractual and technical safeguards.
We implement reasonable technical and organizational measures to protect Data from unauthorized access, alteration, disclosure or destruction. Measures include (but are not limited to):
Note: while we strive to protect data, no system is absolutely secure; we cannot guarantee absolute security of information transmitted to us or stored on devices outside our control.
We may disclose Data if required by law, subpoena, or governmental request, or to protect the rights, property and safety of our users or third parties. We evaluate legal requests carefully and will limit disclosure to the extent possible. Where allowed, we will notify parents or users of requests to disclose their data unless prohibited by law or a valid legal order.
Depending on your jurisdiction, you may have the following rights regarding the personal data we process about you or your child. To exercise rights, contact us at [email protected]. We will take reasonable steps to verify your identity before responding.
We will respond to verified requests within periods required by applicable law (typically within 30-45 days depending on jurisdiction and complexity).
On the website we may use small text files (cookies) to remember user preferences (language) and basic analytics about visits. We do not use behavioral advertising cookies targeted at children. Cookies used:
Users can disable or block cookies in the browser settings, but some site features may not function correctly.
This Policy is written in English and accessible within the App (Parents / Settings) and on our website at https://kids-planet-toddlers-learning.games/privacy-policy.html. Translated or printed versions are available on request by contacting us.
As stated above, the App does not contain third-party advertising or ad networks. The App may include a link to this Privacy Policy and other support resources. We do not link to third-party commercial websites in child-directed sections. If any external link is present, it is behind a parental gate and is clearly disclosed.
Does your app include third-party analytics?
Answer: Yes. We use Google Firebase, Unity Analytics, AppMetrica and Adapty for anonymous, technical analytics only. All analytics are configured in child-directed / COPPA-compliant mode; advertising identifiers (IDFA/GAID) are disabled for child users; no personal data of children is collected or shared for advertising.
Does your app include third-party advertising?
Answer: No. The App does not contain any advertising SDKs or ad networks. No ads (banner, interstitial, rewarded or native) are served in the App.
Will the data be shared with any third parties? If so, for what purposes and where will this information be stored?
Answer: Only anonymized or aggregated analytics and purchase-confirmation metadata are shared with the listed analytics providers and with Apple/Google for purchase processing. These providers process data on their infrastructure (commonly in EU/US regions depending on provider). We have data processing agreements and configure provider settings to minimize retention and avoid collection of personal identifiers for children. Support emails (if submitted via website) are stored in our Google Workspace mailbox (Gmail) hosted by Google; retention is described in the Data Retention section.
Is your app collecting any user or device data for purposes beyond third-party analytics or third-party advertising?
Answer: No. The App only collects the technical and anonymized usage data described above. There are no user accounts, leaderboards, social feeds, or user-submitted content stored in the App. Voluntary contact via email is the only mechanism to provide personal data to us and that data is used solely for support and is stored in Gmail under our account (see Data Retention). No other tracking or device fingerprinting is performed.
We may update this Policy to reflect changes in our practices or applicable law. Material changes will be highlighted and an updated date will appear at the top of this Policy. For material changes, we will endeavour to notify active users via in-app notices where feasible.
If you have questions, complaints or want to exercise any of your rights, please contact our Data Protection Officer / Support at:
Email: [email protected]
We will reply and help you with verification and next steps. For deletion requests relating to children, we will ask the parent to provide reasonable verification (e.g., confirmation from the platform account or transaction details) to prevent unauthorized removal of data.